Doubletree By Hilton Hotel & Suites Pittsburgh Downtown

One Bigelow Square, Pittsburgh, PA, United States, 15219show map
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Highlights
8
FabulousBased on  146 reviews
Overview

The 19-story hotel Doubletree By Hilton Hotel & Suites Pittsburgh Downtown is located in the middle of Pittsburgh around 25 minutes` walk from Carnegie Science Center offering allergy free rooms and a golf course along with friendly services. This contemporary hotel dates from 1950 and was refurbished in 2005.

The hotel boasts a prime setting within a 10-minute walk of the city center. The property is neighboring a zoo, restaurants and an oceanarium as well as Andy Warhol Museum, which is around 15 minutes` walk.

Corporate offices, business centers and banks are within several minutes away.

Guests can get to Pittsburgh airport in 30 minutes by car.

Rooms

For the guests' enjoyment Doubletree By Hilton Hotel & Suites Pittsburgh Downtown features designer rooms equipped with individual climate control, wireless internet, LCD flat panel TV, a laptop safe and a microwave. Room facilities include a small fridge and coffee/tea makers as well as a pillow-top mattress, a plush mattress and a down comforter.

Eat & Drink

A modern on-site restaurant serves dishes of regional cuisine. Guests can wine and dine at Bigelow Grille and The Carlton, located in the neighborhood.

All visitors are offered a full breakfast for a fee. 

Services

Corporate travelers can use computer equipment, a meeting room and printers available on site.

Relax

The hotel provides an indoor heated swimming pool, loungers and a tennis court to ensure guests enjoy their stay. On-site sport activities include ice skating, lawn tennis and squash.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site at USD 22 per day.

Number of floors:   19.  Number of rooms:   342.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 22 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Snowsports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Garden area
  • Sauna

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
National Flag FoundationNational Flag Foundation400 ft
Bach Choir of PittsburghBach Choir of Pittsburgh700 ft
Proarts Central Ticket SvcProarts Central Ticket Svc700 ft
Carnegie Museums of PittsburghCarnegie Museums of Pittsburgh3300 ft
Allegheny County Parks DeptAllegheny County Parks Dept700 ft
International Acad of DesignInternational Acad of Design400 ft
Robert Morris CollegeRobert Morris College400 ft
Bradford SchoolBradford School700 ft
Art Institute of PittsburghArt Institute of Pittsburgh1700 ft
Allegheny County Courthouse Allegheny County Courthouse 900 ft5th Ave. and Grant St.
PPG Place PPG Place 2400 ftStanwix St. and 4th Ave
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Bigelow GrilleBigelow Grille200 ft1 Bigelow Sq
Brown Bag DeliBrown Bag Deli200 ft741 5TH Ave Ste 2
Bruegger's BagelsBruegger's Bagels600 ft531 Grant St
The CarltonThe Carlton700 ft500 Grant St
Terrace RoomTerrace Room800 ft530 William Penn Pl.
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Allegheny Cemetery HistoricalAllegheny Cemetery Historical3.0 mi
Carnegie Science CenterCarnegie Science Center1.2 mi
Brew House Assn IncBrew House Assn Inc1.4 mi
Mattress Factory MuseumMattress Factory Museum1.4 mi
Pittsburgh Ballet TheatrePittsburgh Ballet Theatre1.6 mi
Calliope-Pittsburgh Folk MusicCalliope-Pittsburgh Folk Music2.6 mi
Transverse ParkTransverse Park2.3 mi
Holy Ghost Social CtrHoly Ghost Social Ctr2.7 mi
Midwife GroupMidwife Group5000 ft
Mount WashingtonMount Washington5300 ft Pittsburgh, PA
Children\'s Museum of PittsburghChildren\'s Museum of Pittsburgh1.1 mi10 Childrens Way
South Side South Side 1.7 mi Pittsburgh, PA
Cathedral of LearningCathedral of Learning2.2 miUniversity of Pittsburgh 4200 5th Ave.
Heinz Memorial Chapel Heinz Memorial Chapel 2.3 mi1212 Cathedral of Learning University of Pittsburgh
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Getting around
Airports
Allegheny County (AGC)6.9 mi
Pittsburgh (PIT)13.4 mi
Bus
Bus stop400 ft
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Reviews
8.2
FabulousBased on  146  reviews

Rating by category:

8.6
Rooms
9.9
Service
8.7
Location
  • 7.0
    Very good

    The location in proximity to ballpark.

    For the price, the queen suite was not as nice as expected compared to other hotels. For the price, the bathroom was small and no ventilation and the tub did not drain well at all.

  • 9.6
    Exceptional

    The hotel was very clean

    It was a little high priced for the size of the room. We could easily hear the people in the next room and hall.

  • 7.8
    Fabulous

    The Double Tree is in a very convenient location to many local attractions such as the Ball parks (Heinz field and PNC park), the Zoo (20 min. drive), the Carnegie Arts and Science center (10 min. away), and Station square / incline (5 min away). Pittsburgh is very difficult to navigate though.

    Plenty. We had a 2 night stay with our family, so we had quite a bit of luggage etc. to take upstairs. They called for the bellhop and we had to wait 15 min. until we decided to take it upstairs ourselves. Plan ahead if you want your car out of the parking garage (which is an extra $20.00/night) as we were told they were too busy at the time to retrieve our vehicle and it would be at least 20min. until they could get to it. What I was most disappointed in was that it stated on our reservation confirmation from Booked.net that we were to receive free breakfast and when we asked the front desk about this they said absolutely not. Breakfast for 2 was $30.00 and that was just a buffet, and not a gourmet one at that.

  • 10.0
    Exceptional

    We were treated excellent here. The rooms were spacious and clean..the restaurant was tasty and accomidating. We truly enjoyed our stay. Loved the pool and work out room. Must also say that the parking and valet attendants were curtious and proffesional as well as friendly.

    Liked everything

  • 8.8
    Superb

    Staff was very friendly & helpful

    Breakfast buffet was a little pricey, but it's Pittsburgh, so it is to be expected.

  • 7.8
    Fabulous

    Everything about this hotel would've been perfect with the the exception of the the extremely rude front desk manager.

    A little customer service goes a LONG way!!!! I booked this trip via trivia go and every single option included breakfast. "Breakfast" was the only criteria i select d and filtered upon browsing for hitels. Upon arrival yet after checking in I was informed that my family was not entitlled to breakfast. Stayed up until midnight making several phone calls to Booked.net (great reps /customer service) and the front desk. Booked.net even called the manager personally and he WOULD NOT honor a breakfast. In the morning I brought down my iPad and showed him how the ONLY choices were "breakfast included" and he said my email stated no breakfast so absolutely not. I then proceeded to tell him I'd be checking out and he said fine as long as we were out by noon we'd incur no additional fees. REALLY.??!!!! So he's rather lose a customer for good than to offer us free breakfast? I walked away with the intent of ch caking out when a gentleman tapped me on the shoulder (who happened to be the director of food and beverage) and apologized for such rude behavior and told me not to check out that he would tell his restaurant staff breakfast was to be comped for my family and me. However, had he not ever heard this entire conversation I would've checked out due to the rudest customer service I've ever experienced. Familiesgo away to distress and spend time together not to be treated rudely and poorly for over $300/night.

  • 6.2
    Good

    The complimentary cookie and water upon arrival were a nice touch.

    Unfortunately the age and state of this building leave it with windows which do not seal, resulting in a lot of noise entering the room which cannot be resolved. I tried 3 different rooms and all suffered the same problem. In the end l had to sleep with ear plugs (not usual for me)!

  • 7.8
    Fabulous

    Teach the staff more about hospitality and communication skills

    The food and beverage manager was very unpoised and unprofessional. The female bartender was rude and the unaccomodating. She showed favoritism to certain guest. Brandon, the guest relations representative was mediocre in welcoming me to the proper as a new guest.

  • 9.6
    Exceptional

    Food was great. Staff was very competent, professional, friendly and had a great work ethic.

    Small maintenance items in room such as a loose screw for shower curtain, commode is loose on base, toilet paper is a stretch to reach. All little things and not very many, so really nothing to complain about.

  • 5.8
    Guest rating

    The room accommodations were nice but need to be updated. For the money you spend to stay there per night the rooms need to be updated and more fashionable. Though our reservation was closed out by the hotel the management did have another room available at a lower price. Always had warm chocolate chip cookies and bottle water available at the front desk for guests.

    Got sick, for a week, from eating bad seafood at the Grille restaurant in the hotel. The hotel charge their guest $22. per day for valet parking. Was harassed by the parking lot attendant and parking lot Manager b/c we did not have a valet key to give to them. The parking lot manager even called the Security Guard to have us removed from the hotel parking garage. The hotel closed out the wrong reservation through Booked.net and therefore when we arrived they did not have our reservations.

  • 7.4
    Very good

    Limited facilities linked to swimming pool Unable to have an upgrade as HH member reception Doubletree not HH

  • 7.4
    Very good

    Bed was comfy and cookies were delicious. We didn't have to pay for valet parking :)

    Bathroom was too small and not very clean

  • 8.8
    Superb

    The vanity area could be a little larger!

  • 8.8
    Superb

    Location was excellent, breakfast very good with fresh omelette a made to order. Free taxi service was excellent idea as transport is required to get to most places.

  • 10.0
    Exceptional

    wonderfully quiet room (even during the storm, Saturday night : )

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Highlights
8
FabulousBased on  146 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Allegheny County (AGC)6.9 mi
Pittsburgh (PIT)13.4 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
0Guests / room